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1688 Says Delivered but My Warehouse Hasn’t Received It — What Should I Do?

China warehouse receiving and registering parcels for 1688 and Pinduoduo buyers

Few moments in cross-border sourcing create more panic than this one: the 1688 order page flips to Delivered, the buyer relaxes, and then the consolidation warehouse reports that nothing has arrived. The shipment usually did not vanish. In most cases a status update and a physical handover simply fell out of step. Knowing how 1688’s delivery […]