Independent Service Disclaimer

Effective Date: July 22, 2026
Last Updated: July 22, 2026

This Independent Service Disclaimer explains the relationship between VANTAGE WORLDWIDE TRADING LIMITED, trading as 1688 Delivery, and the third-party e-commerce platforms, companies, suppliers, brands and logistics providers referenced on this website.

Please read this Disclaimer before using our website or services.

1. Independent Service Provider

1688 Delivery is an independent warehouse, inspection, consolidation, repacking and international shipping service provider.

Our services are operated by:

Legal Company Name: VANTAGE WORLDWIDE TRADING LIMITED
Trading Name: 1688 Delivery

We help international buyers handle goods purchased from Chinese suppliers and online marketplaces by providing services that may include:

• China warehouse receiving;
• Package registration;
• Basic product inspection;
• Photo and video confirmation;
• Package consolidation;
• Secure repacking;
• Delivery to a customer-appointed freight forwarder;
• International shipping;
• DDP door-to-door shipping;
• Shipment tracking and status updates.

2. No Affiliation or Endorsement

1688 Delivery is not affiliated with, endorsed by, sponsored by, authorized by, operated by or officially connected with:

• 1688.com;
• Alibaba Group;
• Pinduoduo;
• PDD Holdings;
• Taobao;
• Tmall;
• Any related company, subsidiary or platform operator;
• Any supplier or seller appearing on those platforms.

No partnership, joint venture, agency, franchise, employment or official representative relationship exists between 1688 Delivery and these third parties unless expressly confirmed through a separate written agreement.

The appearance of a third-party name on our website does not mean that the third party approves, recommends or guarantees our services.

3. Third-Party Trademarks

All third-party:

• Names;
• Trademarks;
• Service marks;
• Logos;
• Platform names;
• Product names;
• Company names;
• Trade dress;
• Images;
• Other brand identifiers

remain the property of their respective owners.

References to 1688, Pinduoduo, Alibaba or other third-party platforms are used only to explain:

• Where customers may purchase goods;
• Which types of orders our warehouse can receive;
• How our independent warehouse and shipping services operate;
• Which external platforms may be relevant to the customer’s purchase.

Nothing on this website should be interpreted as granting us or our customers ownership of, or a licence to use, any third-party intellectual property.

Alibaba’s official website states that Alibaba names, logos and other product and service identifiers are trademarks of Alibaba and its affiliates, while Alibaba’s intellectual-property platform addresses misuse of identical or confusingly similar marks.

4. Our Use of the Name “1688 Delivery”

“1688 Delivery” is used as the trading name of our independent warehouse and logistics service.

It describes services intended for customers who purchase goods from Chinese suppliers, including suppliers found through 1688 and similar platforms.

The name does not indicate that:

• We own or operate 1688.com;
• We are an official 1688 department;
• We are an authorized representative of Alibaba Group;
• We have access to private 1688 platform systems;
• We can control seller accounts, orders or platform disputes;
• 1688 or Alibaba Group guarantees our services.

Customers should understand that the commercial and legal acceptability of a business name, domain name or logo involving a third-party mark may depend on the applicable jurisdiction, the specific presentation and whether it creates a likelihood of confusion.

5. No Platform Account Services

Unless separately confirmed in writing, we do not:

• Create or manage customer accounts on 1688 or Pinduoduo;
• Control platform verification procedures;
• Guarantee account registration or access;
• Recover suspended platform accounts;
• Control platform payment systems;
• Modify supplier listings;
• Control product availability;
• Process platform refunds;
• Decide platform disputes;
• Act as the platform’s customer-service department.

Customers use third-party platforms under the applicable platform terms, rules and privacy policies.

6. Customer Purchases Are Separate Transactions

When a customer purchases goods from a seller on 1688, Pinduoduo or another marketplace, the purchase agreement is between the customer and the relevant seller or platform participant.

1688 Delivery is not automatically a party to that purchase agreement.

Unless we expressly agree to provide a purchasing service, we are not responsible for:

• Supplier selection;
• Product listings;
• Product descriptions;
• Seller claims;
• Seller pricing;
• Seller inventory;
• Product authenticity;
• Product warranties;
• Supplier delays;
• Supplier cancellations;
• Platform refunds;
• Disputes between the customer and supplier.

Our warehouse and shipping services begin only when we accept the relevant service request or receive the customer’s goods.

7. No Supplier Endorsement

The fact that we receive goods from a supplier does not mean that we:

• Approve the supplier;
• Recommend the supplier;
• Have audited the supplier;
• Guarantee the supplier’s reliability;
• Confirm the legality of the supplier’s goods;
• Confirm that the products are genuine;
• Guarantee future supplier performance.

Customers should conduct their own supplier research and product due diligence before purchasing.

8. Product Inspection Limitations

Our standard inspection is generally limited to the services agreed with the customer.

Depending on the selected service, we may check:

• Quantity;
• Color;
• Model;
• Size markings;
• General appearance;
• Visible damage;
• Obvious missing accessories;
• Packaging condition.

Unless expressly agreed, our inspection does not constitute:

• Professional authentication;
• Laboratory testing;
• Product certification;
• Destructive testing;
• Technical compliance testing;
• Electrical safety testing;
• Long-term performance testing;
• Legal verification;
• Confirmation that branded goods are genuine.

A product passing a basic visual inspection does not mean that it is free from hidden, internal, intermittent or technical defects.

9. No Guarantee of Product Authenticity

We do not guarantee that branded or labelled products purchased by customers are authentic, authorized or approved by the relevant brand owner.

Customers must not use our services to transport:

• Counterfeit products;
• Unauthorized replicas;
• Goods bearing infringing trademarks;
• Pirated products;
• Products that violate intellectual-property rights.

We may request:

• Supplier invoices;
• Proof of purchase;
• Brand authorization;
• Product-origin documents;
• Other evidence of lawful trade.

We may refuse or suspend services where we reasonably suspect that goods are counterfeit, unlawful or infringing.

10. Product and Destination Compliance

Customers are responsible for ensuring that their goods comply with:

• Chinese export requirements;
• Carrier acceptance rules;
• Dangerous-goods regulations;
• Destination-country import laws;
• Customs-declaration requirements;
• Product safety standards;
• Labelling and certification rules;
• Intellectual-property laws.

Our acceptance of goods at the warehouse does not guarantee that:

• The goods can be exported;
• The carrier will accept them;
• The goods can be imported;
• Customs will release them;
• No permit or certificate will be required.

Final shipping acceptance remains subject to product review, route availability and applicable regulations.

11. Third-Party Logistics Providers

We may work with independent third-party providers, including:

• Domestic couriers;
• Freight forwarders;
• Airlines;
• Shipping lines;
• Trucking companies;
• Rail operators;
• Customs brokers;
• Warehouses;
• Last-mile delivery companies;
• Payment providers;
• Tracking providers.

The use of a third-party provider does not mean that the provider is owned, managed or controlled by 1688 Delivery.

Third-party terms may apply to the portion of the service performed by that provider.

12. External Links

Our website may contain links to:

• 1688;
• Pinduoduo;
• Supplier websites;
• Payment platforms;
• WhatsApp;
• Carrier websites;
• Tracking systems;
• Other external services.

External links are provided for convenience and information.

We do not control and are not responsible for the external website’s:

• Content;
• Security;
• Availability;
• Accuracy;
• Privacy practices;
• Cookie practices;
• Products;
• Transactions;
• Business conduct.

The inclusion of a link does not constitute endorsement unless expressly stated.

13. Third-Party Images and Content

Product images, supplier screenshots, platform screenshots or third-party promotional materials may remain protected by copyright, trademark or other intellectual-property rights.

Customers and website users must not assume that content can be:

• Copied;
• Downloaded;
• Republished;
• Modified;
• Used commercially;
• Used in advertising

without the permission of the relevant rights holder.

Where third-party content appears on our website, it should be used only with appropriate authorization or another lawful basis.

14. No Guarantee of Third-Party Availability

We do not guarantee that any third-party:

• Website;
• Platform;
• Product listing;
• Supplier account;
• Payment service;
• Tracking system;
• Shipping route;
• Carrier service

will remain available or unchanged.

Third parties may change their:

• Terms;
• Prices;
• Services;
• Policies;
• Account requirements;
• Technology;
• Availability

without notice to us.

15. No Professional Advice

Information provided on our website or by customer service is intended for general warehouse and logistics assistance.

Unless expressly agreed through a qualified professional service, it does not constitute:

• Legal advice;
• Tax advice;
• Customs advice;
• Financial advice;
• Product-compliance certification;
• Intellectual-property advice;
• Investment advice;
• Professional supplier verification.

Customers should obtain independent professional advice where needed.

16. No Guaranteed Outcome

Our service descriptions do not guarantee:

• Supplier performance;
• Product authenticity;
• Product quality;
• Customs clearance;
• Delivery by a specific date;
• Acceptance of every product;
• Availability of every shipping route;
• Recovery of funds from a supplier;
• Approval of a platform dispute;
• A specific commercial result.

Any delivery time, quotation or shipment estimate remains subject to the relevant written quotation, carrier conditions and applicable policies.

17. Intellectual-Property Complaints

We respect valid intellectual-property rights.

A rights holder who believes that content on our website infringes their rights may contact us and provide:

• Full legal name;
• Contact information;
• Identification of the protected work or mark;
• Registration information, where applicable;
• Identification of the disputed content;
• The relevant webpage address;
• Explanation of the alleged infringement;
• Evidence of authority to act for the rights holder;
• A statement that the complaint is accurate and made in good faith.

We may request additional information before taking action.

Where appropriate, we may:

• Review the content;
• Temporarily restrict access;
• Remove or modify content;
• Contact the person who supplied the content;
• Preserve records;
• Cooperate with lawful requests.

Knowingly submitting false or misleading claims may result in legal responsibility.

18. Requests from Platform or Brand Owners

If a platform operator, trademark owner or authorized representative contacts us regarding a name, image, logo or other protected material, we may review the request and take reasonable action.

Such action may include:

• Adding clarification;
• Changing the presentation;
• Removing a logo;
• Removing an image;
• Modifying descriptive wording;
• Restricting access to disputed content.

Nothing in this section requires us to accept an unsupported complaint.

19. Limitation of This Disclaimer

This Disclaimer is intended to clearly communicate our independent status.

It does not:

• Create a licence from any trademark owner;
• Waive any third-party intellectual-property right;
• Prevent a rights holder from making a claim;
• Guarantee that every use of a third-party name is legally permitted;
• Replace professional legal advice;
• Override applicable laws or court decisions.

Hong Kong’s Intellectual Property Department states that registration of a business or company does not itself establish rights to use the corresponding name as a trademark, and unauthorized use of another person’s trademark in a trade or company name may constitute infringement.

20. Changes to This Disclaimer

We may update this Disclaimer to reflect changes in:

• Our branding;
• Our services;
• Third-party platform references;
• Intellectual-property requirements;
• Website content;
• Applicable laws.

The revised version will be published on this page with an updated “Last Updated” date.

21. Contact Us

For questions about our independent status or to submit an intellectual-property concern, contact:

VANTAGE WORLDWIDE TRADING LIMITED
Trading as 1688 Delivery

Registered Address:

Room I-1, 4/F
Golden Dragon Industrial Centre Phase 2
162–170 Tai Lin Pai Road
Kwai Chung, New Territories
Hong Kong

Email:
[email protected]

WhatsApp:
+44 7732 448253

Website:
1688delivery.com